Every.Thought.Welcome.
Second thoughts and practical questions · Cost, insurance, format and language
What people think first
Most people go back and forth before getting in touch. You're not the only one weighing these up.
It's a fair thing to weigh up, and a normal thing to ask about before you decide anything. The first call is free, which makes asking what the rest costs a much smaller step. Asking a question isn't a commitment.
Most people picture something open-ended, and that's the part that's hard to find room for. It starts with fifteen minutes on the phone, and a session after that is fifty.
There's no threshold you have to cross first. Something can be worth talking about because it's been sitting with you a while, not because it reached a certain level, and waiting for it to is the harder way round.
It is, and that's a real reason people hesitate. How your information is handled is a fair question to put to us directly, before you book anything, and you're owed a straight answer to it, not a paragraph of small print.
You don't need it worked out in advance. The first call is three or four broad questions, asked by someone who does this all day, so it's less a blank page than it sounds. Working out what you actually want to say is often the thing itself.
You probably are handling it, and that's often the tiring part. Being able to manage on your own is a strange reason to keep having to, and talking something through isn't giving that up.
If yours isn’t on either list
- It doesn’t need a name yet.
- You can ask before you decide anything.
- Nothing here is a commitment.
Practical questions
The things worth knowing before you book anything, answered as plainly as they can be.
The first call is free, so asking costs nothing. Ask what a session costs before you decide anything. We will also help you with insurance inquiries.
Resonate works on a pay-and-claim basis with clients covered by most major insurers: you pay for the session, then claim it back, and the admin team can help with the paperwork. What comes back depends on your own policy rather than on the practice, so it is worth asking your insurer in the same week you ask here.
Individual therapy sessions last 50 minutes, while couples sessions last 60 minutes. Assessments for ADHD or autism are a little different and typically take place over several appointments. This allows us to build a comprehensive understanding of your experiences, developmental history, and current difficulties through clinical interviews, standardised questionnaires, and, where appropriate, information from people who know you well.
At the clinic in Jumeirah Lakes Towers, about two minutes' walk from DMCC Metro. The contact page has directions, parking, and what to expect when you arrive.
English, Arabic, Hindi or Urdu. Being able to say something in the language you first thought it in is not a small thing, and it is one of the things people are matched on, so please say which language you prefer before booking anything.
No. If you already have one from a GP or a psychiatrist it is worth bringing, because it can help an insurance claim and saves going over some of the history again. Nothing waits on it if you do not.
Not here. This is a psychology and psychotherapy practice and nobody in it prescribes. If medication looks like part of the answer — after an ADHD assessment, for instance — a referral can be made to a psychiatrist outside the practice.
Nobody should have to infer this from a paragraph of small print. Ask how your information is handled, and what the limits on that are, before you book anything, you are owed a clear answer to both, in plain words.
Reaching out is the hardest part
Please complete the form so we can best assist you — tell us as much or as little as you’d like. The usual next step is a free 15-minute call with one of the psychologists. What you write stays between you and us.
